Delivery & Return

At Digital Expert BD, we provide instant delivery of digital products through WhatsApp. Please review our delivery process and return policy carefully before placing an order.

Delivery Options Overview

All products available on Digital Expert are digital services / subscriptions.
There is no physical shipping. Delivery is completed securely via WhatsApp.

Once payment is confirmed, our support team will contact you and provide your product access.

1.Select your product and complete checkout.

2.You will receive confirmation, and our team contact you on WhatsApp.

3.Your digital access details will be delivered directly via WhatsApp.

4. Login, test your product, and enjoy. For any issue, message us on WhatsApp.

Read Carefully 

Delivery Time

✔ Most orders delivered within 1–3 hours

✔ Delivery only during office hours

✔ No instant / urgent delivery requests accepted

Refund is NOT applicable if

Product already delivered

Account details shared successfully

Login attempted on multiple devices (shared accounts)

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the WoodMart online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn’t arrived yet. Where is it?

Please wait up to 3 hours during office time. If delayed, message us on WhatsApp.

Do you deliver on public holidays?

Yes, delivery is available most days. Delays may occur on special holidays.

Is next-day delivery available?

Most orders are same-day. In rare cases, delivery may take up to 24 hours.

Do I need to provide anything?

Just ensure your WhatsApp number is correct and active.

💙 Our Commitment

Digital Expert BD  is committed to providing affordable digital tools with honest pricing, fast delivery, and real human support.